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Terms and Conditions of Sale
Welcome to IndustrialSupplies.com. (the “Site”). The Site is provided by IndustrialSupplies.com, LLC as a service to our customers. The Site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of IndustrialSupplies.com constitutes your unconditional agreement to follow and be bound by these Terms & Conditions of Sale. IndustrialSupplies.com reserves the right to update or modify these Terms & Conditions of Sale at any time without prior notice to you. For this reason, we recommend that you review these Terms & Conditions of Sale whenever you use the Site.
Acceptance of Orders

CONTRARY TERMS; ACCEPTANCE OF BUYER'S ORDER IS CONDITIONED UPON BUYER'S ASSENT TO THESE TERMS AND CONDITIONS OF SALE, AND ANY INCONSISTENT PROVISIONS OF ANY PURCHASE ORDER OR OTHER WRITING SHALL NOT CONSTITUTE A PART OF THE CONTRACT OF SALE.

Pricing and Specifications

All prices on the Site reflect the net cost in U.S. currency. The prices do not include applicable federal, state, and local taxes, or any elective charges and duties such as special delivery options. Buyer shall pay all such costs, taxes, charges, and duties. Prices, colors, and specifications are subject to change without notice. We reserve the right to adjust pricing. IndustrialSupplies.com, LLC is not responsible for typographical errors on the Site. Once you place an order for custom-cut, customer built or special order items (such as matting, slings, cranes, prefab offices, buildings, mezzanines, assembled lockers and regularly stocked items such as generators, pressure washers, water and trash pumps, snow throwers, radio headsets, striping paint, line stripers, floor care machines, vacuums, custom fabric chairs, forklifts) your order is considered non-cancelable and any custom-cut, customer built or special order items purchased by you are also non-returnable.

Payment Terms

IndustrialSupplies.com accepts Master Card, VISA, and American Express. For customers wishing to place orders on open account, terms of net 30 days after shipment are extended to firms listed and satisfactorily rated by Dun and Bradstreet. Unrated or unlisted firms are requested to submit two major trade references and the name of their local bank. Orders made by firms applying for credit will not be processed until IndustrialSupplies.com has completed its credit review.

Exclusive Warranty

All products are warranted for a minimum of one year: (1) by the manufacturer to the extent of the manufacturer's express warranties to IndustrialSupplies.com or (2) by IndustrialSupplies.com to be free from defects in materials and workmanship under normal use and service. This warranty is exclusive and is in lieu of any other warranty, express or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. Manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.

Buyer's Exclusive Remedies

IndustrialSupplies.com's liability and Buyer's exclusive remedies under IndustrialSupplies.com's warranty shall be limited solely to repair, replacement, credit or refund, at IndustrialSupplies.com's option, with respect to products returned to IndustrialSupplies.com pursuant to IndustrialSupplies.com's instructions and pre-authorization. IndustrialSupplies.com shall not be liable, under any circumstances, for consequential or incidental damages, including, but not limited to, labor costs or loss of profits arising in connection with the use of or inability to use products purchased from IndustrialSupplies.com.

Shipping

All items designated as IN STOCK ship FOB from one of our distribution centers. Factory Quick Ship items ship promptly (usually within 1 week) from our manufacturer's stock, FOB point(s) as indicated. Unless otherwise requested by Buyer, orders will be shipped via carriers of our choice in the continental United States. Customers wishing to ship orders to addresses in Alaska and Hawaii are subject to standard freight rates, to be provided upon request. Any extra charges for services requested by Buyer, i.e., special routing, inside delivery, residential delivery or lift gate service must be paid by Buyer.

Damaged Shipments; Risk of Loss

Buyer should thoroughly inspect all items for shipping damage before accepting delivery. If damage has occurred, Buyer should note the extent of the damage on the freight bill and contact IndustrialSupplies.com immediately. Although IndustrialSupplies.com's responsibility for loss and damage ceases when the products are accepted for shipment by the carrier, IndustrialSupplies.com will, when notified, file a damage claim for goods shipped via a carrier of our choice, issue credit for the damaged goods and ship an immediate replacement. Buyer shall, at IndustrialSupplies.com's option, return any damaged products to IndustrialSupplies.com pursuant to IndustrialSupplies.com's instructions.

Return Policy and Procedure

IndustrialSupplies.com is willing to refund any product (unless noted otherwise on the product copy) returned within 30 days of purchase. Simply contact Customer Care at 877-659-1789 or answers@industrialsupplies.com to receive full credit. PPlease note that refunds are for the cost of the products only - return shipping charges are not refundable. Customers are responsible for all return shipping charges and making any return shipment arrangements. Products returned after 30 days of purchase or without pre-authorization through customer support are subject to a minimum 25% re-stocking fee. All returns must be shipped in resalable condition in the original packaging, and are subject to inspection for damage or misuse prior to issuance of a credit or refund. Refunds will be credited following the receipt of the product.

Controlling Law

The validity, construction and enforcement of these Terms and Conditions of Sale shall be governed by and interpreted under the laws of the State of Wisconsin. In the event of any dispute arising out of this agreement, you consent to the personal jurisdiction of the federal and/or state courts located in the County of Milwaukee, State of Wisconsin, United States of America.

Sales and Use Tax

IndustrialSupplies.com charges appropriate sales tax for orders shipping to Wisconsin. Although IndustrialSupplies.com only charges sales tax on orders shipped to Wisconsin, please note that your state of residence may require you to pay sales or use tax and file a sales or use tax return for certain purchases made from IndustrialSupplies.com, in states where IndustrialSupplies.com does not charge sales tax. Buyers purchasing from IndustrialSupplies.com and shipping to Oklahoma, Vermont, Colorado, or Kentucky may have additional tax requirements. Click here to see important sales and use tax information regarding the tax you may owe directly to the state of your residence if you are located in Oklahoma, Vermont, Colorado or Kentucky.

Export Sales

Buyer agrees that it will not divert, use, export or re-export the products contrary to United States law. Buyer expressly acknowledges and agrees that it will not export, re-export, or provide the products to any entity or person within any country that is subject to United States economic sanctions imposing comprehensive embargoes without obtaining prior authorization from the United States Government. The list of such countries subject to United States economic sanctions or embargoes may change from time to time but currently includes Cuba, Iran, Sudan, and Syria. Customer also expressly acknowledges and agrees that it will not export, re-export, or provide the products to entities and persons that are ineligible under United States law to receive such items, including but not limited to, any person or entity on the United States Treasury Department’s list of Specially Designated Nationals or on the United States Commerce Department’s Denied Persons List, Entity List, or Unverified List.

Aircraft Products

IndustrialSupplies.com does not sell products intended to be used as Aircraft Products. IndustrialSupplies.com shall not be responsible to Buyer or any third party, including any customer of Buyer, or liable for any liability, damage, loss, injury, demand, claim or suit that directly or indirectly arises out of or allegedly arises out of use of or is attributable or due to use of the products we sell as Aircraft Products. “Aircraft Products” means (i) aircraft, missiles or spacecraft and any ground support or control equipment used in connection with aircraft, missiles or spacecraft; (ii) products installed in or used in connection with aircraft, missiles or spacecraft, including spare parts, ground handling tools and equipment; (iii) training aids, instructions, manuals, blueprints, engineering or other advice; and (iv) any services and labor related to any of the above. Buyer warrants that it shall not use or install or offer for sale an item purchased from IndustrialSupplies.com as an Aircraft Product. In addition, Buyer shall not sell to any of its direct or indirect customers, any item purchased from IndustrialSupplies.com which its customer intends to use as an Aircraft Product and shall advise its customers in writing of such prohibition.

Terms and Conditions of Use of the Site

Materials appearing on the Siteare copyrighted by IndustrialSupplies.com, LLC unless otherwise noted, and may not be used without the written permission of the copyright owner. IndustrialSupplies.com, LLC is a subsidiary of Systemax Inc.

Materials presented at the Site may be downloaded and printed exclusively for private, noncommercial use, provided that all copyright notices and other notices or proprietary rights are retained on resulting hard copies of the materials. No materials presented at the Site may be otherwise reproduced, in whole or in part, retransmitted or distributed without the written permission of IndustrialSupplies.com.

Trademarks appearing at the Site may be owned and/or registered by parties other than IndustrialSupplies.com, as denoted by express attribution or the clear implication of context. No representation contained at the Site should be construed to authorize the reproduction, retransmission or other use of the trademarks of IndustrialSupplies.com or other parties.

IndustrialSupplies.com will enforce its intellectual property rights to the full extent of the law.

All orders submitted to IndustrialSupplies.com via electronic mail are subject to approval by IndustrialSupplies.com.

IndustrialSupplies.com uses reasonable efforts to include accurate and up-to-date information on the Site, but does not warrant that it is free of errors or omissions. Because of continuing improvements, actual products may differ slightly from photo. Photograph images may have been retouched. IndustrialSupplies.com will not be liable for any damages to the end-user, whether direct, consequential or incidental, arising from the end-user's use of, or reliance upon, material presented at the Site. IndustrialSupplies.com will not be liable for any damages to, or viruses that may infect, your computer or related equipment as the result of your access to, use of, or downloading material from, the Site. IndustrialSupplies.com is not responsible for the contents of any off-site pages or any other sites linked to the Site.