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Terms of Use

 

Introduction

Welcome to IndustrialSupplies.com. This website is provided by IndustrialSupplies.com, LLC as a service to our customers. The Site is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of IndustrialSupplies.com constitutes your unconditional agreement to follow and be bound by these Terms of Use. IndustrialSupplies.com reserves the right to update or modify these Terms of Use at any time without prior notice to you. For this reason, we recommend that you review these Terms of User whenever you use this site.

 

Acceptance of Orders

CONTRARY TERMS; ACCEPTANCE OF BUYER'S ORDER IS CONDITIONED UPON BUYER'S ASSENT TO THE FOLLOWING TERMS AND CONDITIONS, AND ANY INCONSISTENT PROVISIONS OF ANY PURCHASE ORDER OR OTHER WRITING SHALL NOT CONSTITUTE A PART OF THE CONTRACT OF SALE.

 

Pricing and Specifications

All prices on IndustrialSupplies.com reflect the net cost in U.S. currency. The prices do not include applicable federal, state, and local taxes, or any elective charges and duties such as special delivery options. Buyer shall pay all such costs, taxes, charges, and duties. Prices, colors, and specifications are subject to change without notice. We reserve the right to adjust pricing.

 

Payment Terms

IndustrialSupplies.com accepts Master Card, VISA, and American Express. For customers wishing to place orders on open account, terms of net 30 days after shipment are extended to firms listed and satisfactorily rated by Dun and Bradstreet. Unrated or unlisted firms are requested to submit two major trade references and the name of their local bank. Orders made by firms applying for credit will not be processed until IndustrialSupplies.com has completed its credit review.

 

Exclusive Warranty

All products are warranted for a minimum of one year: (1) by the manufacturer to the extent of the manufacturer's express warranties to IndustrialSupplies.com or (2) by IndustrialSupplies.com to be free from defects in materials and workmanship under normal use and service. This warranty is exclusive and is in lieu of any other warranty, express or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

 

Buyer's Exclusive Remedies

IndustrialSupplies.com's liability and Buyer's exclusive remedies under IndustrialSupplies.com's warranty shall be limited solely to repair, replacement, credit or refund, at IndustrialSupplies.com's option, with respect to products returned to IndustrialSupplies.com pursuant to IndustrialSupplies.com's instructions and pre-authorization. IndustrialSupplies.com shall not be liable, under any circumstances, for consequential or incidental damages, including, but not limited to, labor costs or loss of profits arising in connection with the use of or inability to use products purchased from IndustrialSupplies.com.

 

Shipping

All items designated as IN STOCK ship FOB from one of our distribution centers. Factory Quick Ship items ship promptly (usually within 1 week) from our manufacturer's stock, FOB point(s) as indicated. Unless otherwise requested by Buyer, orders will be shipped via carriers of our choice in the continental United States. Customers wishing to ship orders to addresses in Alaska and Hawaii are subject to standard freight rates, to be provided upon request.  Any extra charges for services requested by Buyer, i.e., special routing, inside delivery, residential delivery or lift gate service must be paid by Buyer.

 

Damaged Shipments; Risk of Loss

Buyer should thoroughly inspect all items for shipping damage before accepting delivery. If damage has occurred, Buyer should note the extent of the damage on the freight bill and contact IndustrialSupplies.com immediately. Although IndustrialSupplies.com's responsibility for loss and damage ceases when the products are accepted for shipment by the carrier, IndustrialSupplies.com will, when notified, file a damage claim for goods shipped via a carrier of our choice, issue credit for the damaged goods and ship an immediate replacement. Buyer shall, at IndustrialSupplies.com's option, return any damaged products to IndustrialSupplies.com pursuant to IndustrialSupplies.com's instructions.

 

Return Policy and Procedure

IndustrialSupplies.com is willing to refund any product (unless noted otherwise on the product copy) returned within 30 days of purchase.  Simply contact Customer Care at 877-659-1789 or answers@industrialsupplies.com to receive full credit. Please note that refunds are for the cost of the products only - return shipping charges are not refundable. Customers are responsible for all return shipping charges and making any return shipment arrangements. Products returned after 30 days of purchase or without pre-authorization through customer support are subject to a minimum 25% re-stocking fee. All returns must be shipped in resalable condition in the original packaging, and are subject to inspection for damage or misuse prior to issuance of a credit or refund. Refunds will be credited following the receipt of the product.

 

Controlling Law

The validity, construction and enforcement of the purchase agreement between IndustrialSupplies.com and Buyer shall be governed by and interpreted under the laws of the State of Wisconsin. In the event of any dispute arising out of this agreement, you consent to the personal jurisdiction of the federal and/or state courts located in the County of Milwaukee, State of Wisconsin, United States of America.

 

Sales Tax

Sales Tax required only for customers in the state of Wisconsin(WI). Add sales tax on the total merchandise and special delivery related charges.

 

Important Information for Colorado (CO) Purchasers

1-We are not obligated and do not collect CO Sales Tax. 2-This purchase is subject to CO Sales Tax unless exempt from tax. 3-This purchase is not exempt merely because it is an internet or remote order. 4-CO requires taxpayers to file an annual sales/use tax return reporting purchases that were not taxed and pay tax on those purchases. 5-Certain retailers are obligated to provide you with an annual summary of CO purchases to assist you in filing your tax report. 6-Sales Tax return information is available at the CO Dept of Revenue website, http://www.taxcolorado.com/.

 

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